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Shipping & Returns
Returns
(5)
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What is your Return Policy
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How to return an item using my own means of transport?
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How do the collection points work?
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How do I return an item?
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Returned-to-Sender & Refused Packages
Refunds
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When and how will I receive my refund?
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Are shipping costs refunded?
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What is the Free Withdrawal Right?
Exchanges
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Can I exchange my order?
Incorrect Item Received
(2)
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I’ve received a faulty item, what should I do?
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I’ve received an incorrect item, what should I do?
Popular articles
library_books
What is your Return Policy
library_books
How do I return an item?
library_books
What is the Free Withdrawal Right?
library_books
How to return an item using my own means of transport?
library_books
Can I exchange my order?
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