Shipping & Returns - Softinos - Help Center

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Shipping & Returns

Shipping & Returns

Returns (5)

What is your Return Policy
How to return an item using my own means of transport?
How do the collection points work?
How do I return an item?
Returned-to-Sender & Refused Packages

Refunds (3)

When and how will I receive my refund?
Are shipping costs refunded?
What is the Free Withdrawal Right?

Exchanges (1)

Can I exchange my order?

Incorrect Item Received (2)

I’ve received a faulty item, what should I do?
I’ve received an incorrect item, what should I do?

Popular articles

What is your Return Policy
How do I return an item?
What is the Free Withdrawal Right?
How to return an item using my own means of transport?
Can I exchange my order?

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